Excellent Customer Service

I would just like to thank Amanda for her assistance while claiming my redundancy payment. Obviously this has been a difficult and stressful time but Amanda was so helpful and professional and went out of her way to ensure that this process was smooth for me. Excellent customer service thanks Amanda.

- Allan

Voss has such a great attitude and reputation according to other BERT members, he makes it so much better coming to a place where you are made to feel welcome and taken care of

- BERT Member

Pippa's service is OUTSTANDING!

- Employer

What great systems!

I phoned for assistance to register for BOBB! It was really simple, user friendly and really exciting to be able to see all of my details. The videos were particularly helpful!

- Peter

As an Employer I am so happy with the system BERT provides to process member contributions, the recent improvements have seen a task that used to take me 2 weeks to complete 3 funds, now can be done in just a day!

- Kerri